Shipping Policy
📦 Shipping Policy
Last updated: 7/21/2025
🛡️ Shipping Transparency — What You Need to Know
At DungeonLoot, every order is conjured just for you! We partner with trusted fulfillment centers (like Printful) to create and ship your gear on demand. This helps us reduce waste and offer a broader range of adventurer-worthy items.
🚚 Processing Time
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Orders typically take 2–5 business days to process and prepare for shipment.
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You'll receive a shipping confirmation email with tracking information once your order leaves the dungeon.
📍 Shipping Times (Estimated)
| Destination | Estimated Delivery Time |
|---|---|
| United States | 3–7 business days |
| Canada | 5–10 business days |
| Europe | 5–10 business days |
| Australia/NZ | 7–14 business days |
| Rest of World | 10–20 business days |
These are estimates and may vary due to customs, carrier delays, or dimensional rifts.
💸 Shipping Rates
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Shipping costs are calculated at checkout based on your location and the items in your order.
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Occasionally, we run free shipping promotions — check the banner or announcements for details!
🧙 Customs & Duties
For international orders:
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Your package may be subject to import duties, taxes, or customs fees, depending on your country.
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These fees are the responsibility of the customer and are not included in your order total.
🧭 Order Tracking
You’ll receive a tracking link once your order ships. Most packages can be tracked through the carrier’s site or your order confirmation email.
❗ Lost or Delayed Orders
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If your order hasn’t arrived within 20 days (U.S.) or 30 days (international), please contact us at support@dungeonloot.store, and we’ll investigate.
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We’re not responsible for lost packages due to incorrect addresses entered at checkout.
❓ Questions?
We’re happy to help. Just send us a message at support@dungeonloot.store.